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Shipping:
What are the shipping rates?
How long will it take for me to recieve my order?
What carrier do you use to ship?
Do you offer expedited shipping? Can
I have a tracking number? Payment:
What credit cards do you accept? Security
We go
to great lengths to keep your financial information
private and safe. All credit card transactions occur
in a secure area of our site, to protect you from
any loss, misuse or alteration of information
collected. If that security were ever breached, it
would cost you nothing — so you can buy online with
confidence.
Your
financial information is safe
Your
transactions are secure Terms of Use By accessing or using any features on the Park B. Smith website, you agree to be bound by these terms of service. We may periodically change these terms without providing prior notice. So, we recommend that you read these terms carefully each time you use this website. Disputes Applicable Law Any dispute relating to the Park B. Smith website or use or inability to use the website (collectively, “Dispute”) will be governed by the laws of the State of New York, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in New York or any other jurisdiction. Park B. Smith will not be liable for and you may not recover consequential, punitive, special, incidental, and/or indirect damages from any claim relating to your use of the website. Mandatory Arbitration Any Dispute shall be submitted to confidential arbitration in New York, New York, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or any other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration of any and all Disputes shall be conducted in accordance with the American Arbitration Association rules with a three judge panel. The arbitration award shall be binding and may be entered as a judgment in any court of competent jurisdiction. No Class Actions To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.
Privacy Policy Your privacy is important to us We want you to know that when you use our Internet Web site, and when you provide us with information off-line, the privacy of your personally identifiable information will be respected and protected. While Park B. Smith strives to take reasonable measures to protect the privacy of our customers, this Privacy Policy is not a contract and does not create any legal rights or obligations. Rather, the following are guidelines for protecting the information you provide to us. With respect to online transactions, this Privacy Policy applies to transactions conducted within the United States on any web site owned and operated by Park B. Smith. What information do we collect? Park B. Smith may collect and maintain personally identifiable information about customers through our web sites and through off-line transactions such as over the telephone. Personally identifiable information includes, but is not limited to, your name, address, credit card numbers, phone numbers, and email address. In addition, when you use our web sites, certain user information and site activity data is collected. Further details on the information we collect is described below. Promotions We may occasionally sponsor promotions. Information collected for promotions can include contact information, such as email address, and survey questions. Cookies By using our web site, some information may automatically be collected by our web servers as you browse our site. Park B. Smith also collects information by using technologies and methodologies that enable tracking, such as “cookies”. Cookies are small bits of information that are stored on your computer by your web browser. Web beacons (also called "pixel tags") are small strings of code placed on a web page or in an email message for the purpose of transferring information. Cookies help establish a user session and allow our server to correctly provide site users with the appropriate information, advertisements and services. Domain names In general, you can visit most parts of our web site without telling us who you are or revealing any information about yourself. Our web servers identify the domain names and IP addresses of visitors, where applicable, but this is not captured as personally identifiable information. How do we use your information? We do not intend to use your personally identifiable information collected through this site or off-line in ways not described here without first providing you the opportunity to opt-out of that use. Park B. Smith uses personal information collected in conjunction with registration or purchases on our web sites and off-line purchases and transactions to complete transactions and fulfill requests for services. We also use your personal information to provide you with a more effective customer experience. In order to do this, Park B. Smith may process your information or combine it with other information that we have about you or that is publicly available. In addition, Park B. Smith may share this information with third parties for the purpose of providing you with services, information or promotional opportunities that may be of interest to you. We require strict contractual obligations from these third parties to ensure safeguards for the privacy and security of the information which are at least as restrictive as this Privacy Policy in handling your information. Emails We use email addresses to deliver information relevant to our customers. We hope you will find these updates interesting and informative. Of course, if you would rather not receive this information, you may opt-out of receiving such emails as described below. Cookies Cookies help establish a user session and allow our server to correctly provide site users with the appropriate information, advertisements and services. We also use cookies to ensure you obtain the information you request and to authenticate your authority to access the site. We also use cookies to track the usage of our web sites in order to improve the site according to our customers’ needs. Park B. Smith may enter into agreements with third party companies to serve advertisements and information to site users. Park B. Smith may use its cookies when working with these companies to provide them information regarding use of the site or to serve you advertisements when you visit our site. These companies may use the non-personally identifiable information about your visit to make available goods and services of interest to you. In addition, some third-party advertising technology used by Park B. Smith to deliver advertisements may employ a separate cookie. This technology uses non-personally identifiable information about your visits to this web site and the web sites upon which we advertise in order to serve ads to you. Web beacons on some pages of our site, in conjunction with these advertising cookies, enable the third party advertising technology to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our web site. If you do not want your non-personally identifiable information to be used to serve ads to you, you can change the settings on your Internet browser to reject cookies. Please consult your chosen Internet browser for instructions on how to change your cookie handling settings. Domain names Information regarding domain names is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar site usage information in order to know how to improve the site's content. Children No information we collect from children known to be under the age of 13 is used for any marketing or promotional purposes whatsoever, by either us, our affiliates, or our third party sponsors. We will give out personal information about children if required by law, for example, to comply with a court order or subpoena or to protect the safety and security of visitors and our sites. Law Enforcement/Legal processes/Other uses Park B. Smith may disclose personal information if required to do so by law, court order, subpoena or other legal process, as requested by a governmental or law enforcement authority, or when we believe in good faith that it is in the interests of aviation security or that disclosure is otherwise necessary or advisable. How is the information collected online protected? Park B. Smith maintains strict physical, electronic and procedural safeguards to protect personal information and regularly reviews its security standards and procedures to protect against unauthorized access to personal information. Although Park B. Smith takes reasonable steps to safeguard and to prevent unauthorized access to your private information, it cannot be responsible for the acts of those who gain unauthorized access, and Park B. Smith makes no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. How can you opt out? If you do not want Park B. Smith to use or share your personal information for the purpose of sending you email marketing or promotional materials, please go to the Park B. Smith web site you are using and update your email preferences accordingly. In addition, emails sent to you will also contain a message on how to opt out of that type of communication in the future. Regardless of your opt-out preferences, we reserve the right to send you emails or other electronic messages for administrative purposes. Other sites This Privacy Policy, to the extent it covers Internet use, covers only the Park B. Smith web site and does not cover any other site. How can you contact us? If you have comments or questions about this Privacy Policy, please email us at customerservice@pbsltd.com Please reference this Privacy Policy in those communications. Legal effect and changes to the policy As indicated, this Privacy Policy is not a contract nor does it otherwise create any legal rights or obligations. Rather, this Privacy Policy merely reflects guidelines setting forth Park B. Smith’s intended business practices. However, by using this web site, and/or by providing personal information to Park B. Smith online or off-line, you consent to the collection and use of such information by Park B. Smith, its affiliates, partners, contractors and permitted agents consistent with applicable laws. Also, Park B. Smith, in its discretion, may amend, interpret, modify, or withdraw any portion of this Privacy Policy and related business practices at any time by posting updated text on this site, and your continued use constitutes your consent to those changes. A version of this Privacy Policy has been effective since 10-30-08, and was last updated in 10-30-08. Thank you for taking the time to read this Privacy Policy. Recall Alerts
There
are currently no recalls in effect for any Park B Smith products.
Safety & Quality Standards We will never knowingly sell a defective or unsafe product. If you have concerns about the safety of any Park B. Smith product, please call us at 1-800-805-9321. At Park B. Smith, Ltd, we want you to shop in confidence knowing that your purchase is Always 100% Satisfaction Guaranteed. You may choose to return a new and unopened item within 30 days of delivery and we’ll cheerfully provide a full refund of the purchase price less shipping cost. Items being returned must be returned in unused condition and contain all original materials. If the item is being returned as a result of our error or the item is damaged or defective and you return the item within 30 days of delivery, subject to our inspection and verification, we will refund the full cost of the merchandise plus the cost of your return shipping*. When returning an item, you can return it to us by regular mail or any commercially recognized shipper of your choice**. To return an item, please email us at [insert email address for customer service] with your name, your order number (contained on the original shipping slip what came with your item) and the specific item you wish to return and one of our knowledgeable customer service representatives will be happy to assist you and will email you a Return Form to accompany the item(s) you are returning. Securely package the item(s) you wish to return, fill out and include the Return Form and send to us at the address set forth on the Return Form. You will pay the shipping at the point of return. _________________ * If you are claiming that the item(s) are being returned as a result of our error or the item is damaged or defective, in order to receive credit for shipping you must include a copy of your receipt for the return shipping cost along with your Return Form. ** We will not be responsible for damage or loss of any item(s) that occurs while the return item(s) are in transit. You may elect to insure the item(s) at your cost with the shipper you select.
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